Refund policy

Because all of our products are made to order, we generally do not accept returns or exchanges unless the item arrives damaged, defective, or incorrect.

Each item is custom printed specifically for your order once it is placed.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of receiving your order.

When contacting us, please include:

• Your order number
• A description of the issue
• Photos of the item and packaging

Once verified, we will gladly send a replacement or issue a refund at no additional cost.

Returns for Buyer’s Remorse

Because items are custom printed on demand, we cannot accept returns or exchanges for:

• Ordering the wrong size
• Change of mind
• Incorrect shipping address provided by the customer

Please double-check sizing charts and order details before completing your purchase.

Lost Packages

If your package appears to be lost in transit:

1. Please contact us within 30 days of the estimated delivery date
2. We will work with the shipping carrier to locate your order
3. If the package cannot be located, we will arrange a replacement order

Exchanges

At this time we do not offer direct exchanges.

If an item arrives damaged or incorrect, we will replace it with the correct item.

Refund Processing

If a refund is approved:

• Refunds are issued to the original payment method
• Processing time may take 5–10 business days depending on your payment provider