Questions or comments? Get in touch and we'll be happy to help.

FAQ

How do I place an order?


Simply browse our store, choose the product you like, select the size or
options if applicable, and add it to your cart. Once you’re ready,
proceed to checkout and complete your purchase.

Can I change or cancel my order?

Because our products are made to order, we can only make changes or cancel orders within a short time after the order is placed.

If you need to make a change, please contact us as soon as possible. Once production has started, we may not be able to modify or cancel the order.

I entered the wrong shipping address. What should I do?

Please contact us immediately if you
entered the wrong address. If the order has not yet been shipped, we
may be able to update the address.

Once the order has been shipped, we may not be able to change the delivery address.

How long does shipping take?

Orders typically take 3–7 business days for production, followed by shipping time.

Estimated shipping times:

  • United States: 4–10 business days
  • Canada: 6–10 business days
  • International: 10–20 business days

Shipping times may vary depending on your location and the shipping carrier.

How can I track my order?


Once your order ships, you will receive an email with tracking information. Tracking updates may take 24–48 hours to appear.

Why did I receive only part of my order?


Some items may be produced and shipped from different fulfillment centers, so your order may arrive in separate packages.

Do you accept returns?


Since our products are custom printed for each order, we generally do not accept returns or exchanges unless the item arrives damaged, defective, or incorrect.

What if my item arrives damaged or incorrect?

Please contact us within 30 days of receiving your order and include:

  • Your order number
  • Photos of the item
  • A brief description of the issue

We will arrange a replacement or refund if the issue is confirmed.

Can I exchange an item for a different size?


We recommend checking the size chart carefully before placing your order. Because items are made to order, we typically cannot offer size exchanges unless the product is defective.

How are your products made?


All items are Created on demand,
meaning they are produced specifically after you place your order. This
helps reduce waste and allows us to offer unique designs.

Will the colors look exactly the same as on my screen?


Colors may appear slightly different depending on your monitor settings
and lighting conditions. We do our best to ensure product images
accurately represent the final product.